If your business is in India you pay in ₹ through Razorpay, and the checkout page always shows the exact amount before you confirm. Online payment outside India is not open yet — write to us and we will set you up.

Yes. Every price in ₹ includes GST — nothing is added at checkout, and the amount you see is the amount you pay. Every payment gets a GST tax invoice you can download from Billing. Add your business’s GSTIN there or at checkout and the invoice is made out to it, so you can claim the input tax credit.

Yes — all from Billing in your dashboard. An upgrade takes effect as soon as the payment is confirmed, and you pay the new plan’s price less the unused days left on your current one — the exact amount, and how it was worked out, is shown before you pay. A yearly plan upgrades to a yearly plan. A downgrade or a cancellation takes effect at the end of the period you paid for, and after a cancellation your website stays online on the free plan. Details in the refund policy.

Nothing is changed. Your website stays fully online for a 7-day grace period while we let you know. If the plan still isn’t renewed, the website is paused — visitors see a short “temporarily unavailable” notice — until you renew, which brings it back exactly as it was. You can move to the free plan at any time instead. We never delete your website or your data for non-payment.

Never. Your customers pay into your own gateway account (Razorpay or Stripe — yours, not ours) and the money goes straight to your bank. Your gateway’s standard fees apply; we add nothing on top.

Yes, once. Write to our support team within 7 days of your first subscription payment and we refund it in full — that is your one goodwill refund, and it ends your paid plan straight away (your website moves to the free plan and stays online). Billing errors — a duplicate charge, a charge after you cancelled, or a fault on our side — are always refunded, and never change your plan. Details in the Refunds & Cancellations policy. And the free plan means you can try everything important before paying at all.

Credits that come with your plan are for that billing period and expire when it ends — they never carry over, whether your plan renews, changes, lapses or is cancelled. Credits you buy never expire and stay with you until you use them. Your plan’s credits are always used first, and an upgrade gives you the new plan’s full allowance straight away, in place of what was left. Bought credits are not refundable.